Thank you for shopping at Heavenly Drip! We are
dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Report the issue

• Please provide clear photos or videos of the damaged item to prove the damage. If photos are insufficient, a video is required.

2. Returns

• We accept returns within 30 days of the original purchase date.
• To be eligible for a return, the item must be clearly damaged, unused, in its original packaging, and in the same condition as received.

3. Refunds:

• Once we receive your return, our team will inspect the item and process your refund.

4. Return Shipping:

• Customers are responsible for return shipping costs, except in case of damaged items.

5. How to Initiate a Return:

• To initiate a return, please contact our customer service team at the contact page or mail to Info@heavenlydrip.org
• Provide your order number, a brief explanation of the reason for the return, and any relevant photos or videos if applicable.

6. Cancellations:

• If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.

7. Contact Us:

• If you have any questions or concerns regarding our return policy, please contact our customer service team at the contact page or mail to Info@heavenlydrip.org

Thank you for choosing Heavenly Drip!

De Nova Cura, 9207BT
Drachten, NL.